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Service Offers Manager Europe

It is not every day that someone launches a new mobility brand, but that isn’t what is unusual about us. Lynk & Co is the future of car ownership that is subscription based, the mobility equivalent of Netflix. We are a new global urban and sharable mobility brand focusing on the needs of the connected generation.  We challenge the conventional car industry of today. Our fast-growing team based in Gothenburg, Amsterdam and Hangzhou, are reshaping mobility as we know it.

 

We are currently expanding to provide the capability for our global market entry and your contribution may be key to our success. If you share the passion for creating amazing customer experience, have an open mindset, thrive on innovative ways of working and want to be part of a global, diverse and agile team, you sound like you might be our next colleague.

 

The following position is currently open for application:

 

Service Offers Manager Europe

 

As the Service offer manager, you will be responsible for developing profitable aftersales services that adds value to the Lynk & Co users. Our aftersales services will range from typical workshop services (e.g. scheduled maintenance and repair) to new innovative services no one have thought about yet. Lynk & Co’s unique offer creates possibilities for new business logic and business models in the aftermarket. Services will be both physical and digital, and our service providers will range from being local to pan-European.

We are looking for the sharpest business mind with experience from developing services on pan-European level. You have a passion for creating profitable services and an entrepreneurial approach to business development. You are a team player with a pragmatic and holistic view on things. Want to join us?

You will be a part of Lynk & Co Uptime Business Operations function and report to director Uptime Business Operations.

 

WANT TO KNOW MORE?

 

Well, let us give you some more information on what we want you to do. You will:

  • Drive business innovation within Uptime Business Operations
  • Define the strategy for Aftersales service offers and secure an attractive service portfolio
  • Develop Aftersales services from ideas, through concept to validation and implementation in the market
  • Act as product owner for Aftersales services, securing a competitive service throughout entire lifecycle
  • Actively take part in establishing a service network together with Aftersales network manager
  • Collaborate with other functions within Lynk & Co to optimize the service portfolio

 

WHO ARE YOU?

 

  • You probably have a university degree level in Business, Economics, Science or related discipline
  • You will be able to show us a lot of successful services that you developed and implemented
  • You balance your innovative skills with structure and a focus to deliver on time
  • You have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment
  • You have experienced how it is to work in an international environmental and just love it
  • You love airports and to travel Europe on an occasional basis
  • English comes natural and you might even have skills in other European languages

 

For more information about the role please contact Mikael Rasmusson, Director Uptime Business Operations, +46 70 325 20 10.

 

For information about the recruitment process please contact Magnus Blixt, recruiter, +46 721 84 38 91.

 

Last application date is 2019-01-20.

 

WHAT WE OFFER

 

We are a rapidly expanding global mobility brand. We offer a culture of personal development and role growth. You will have the pleasure of working in a fast-paced environment with a team that punches considerably above its weight. We look for collaborators. Original thinkers. People who value being open, personal and challenging. People who think (like we do) that imagination is as important as expertise and value instinct and insight as much as experience. If that sounds like you, we want to hear from you.


Job Segment: Service Manager, Customer Service

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